
When this happens...

Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Enable Integrations or automations with these events of Basalt and Crisp
Create a new trace to track the execution of a feature.
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.

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To start, connect both your Basalt and Crisp accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in Crisp (or vice versa).
Absolutely. You can customize how Basalt data is recorded in Crisp. This includes choosing which data fields go into which fields of Crisp, setting up custom formats, and filtering out unwanted information.
The data sync between Basalt and Crisp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Basalt and Crisp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.
Learn MoreCrisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
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