Connect Basalt and Synthflow AI to Build Intelligent Automations

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Basalt

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Synthflow AI

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Enable Integrations or automations with these events of Basalt and Synthflow AI

Enable Integrations or automations with these events of Basalt and Synthflow AI

Actions

Create Trace

Create Trace

Create a new trace to track the execution of a feature.

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

Create Information Extractor Yes No Action

Create Information Extractor Yes No Action

Creates an action of type information extractor yes no

Create Information Extractor Open Question Action

Create Information Extractor Open Question Action

Creates an action for open questions

Create Call

Create Call

Initiates a real-time voice call through the AI assistant.

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Frequently Asked Questions

How do I start an integration between Basalt and Synthflow AI?

To start, connect both your Basalt and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in Synthflow AI (or vice versa).

Can we customize how data from Basalt is recorded in Synthflow AI?

Absolutely. You can customize how Basalt data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Basalt and Synthflow AI?

The data sync between Basalt and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Basalt to Synthflow AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Basalt and Synthflow AI?

Yes, you can set conditional logic to control the flow of data between Basalt and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Basalt

About Basalt

Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.

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Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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