
When this happens...

Automatically do this!
Search User Details
Create Contact
Delete Contact
Call Contact
Search Calls
Search Contacts
Search Agents
Enable Integrations or automations with these events of Basalt and Thoughtly
Create a new trace to track the execution of a feature.
Search user details by email id.
Create new contact.
Delete an contact.
Call a contact
Search calls.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Basalt and Thoughtly accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in Thoughtly (or vice versa).
Absolutely. You can customize how Basalt data is recorded in Thoughtly. This includes choosing which data fields go into which fields of Thoughtly, setting up custom formats, and filtering out unwanted information.
The data sync between Basalt and Thoughtly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Basalt and Thoughtly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.
Learn MoreThoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.
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