Full list

Supported Triggers & Actions

Everything you can automate between Base64.ai and PagerDuty.

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for Base64.ai

Do thisActions

Action is the task that follows automatically within your Base64.ai integrations.

Scan a document by URL

Scan a document by URL

Scans a document that is provided by a URL or Hydrate File. File can be an image (jpeg, png etc.), PDF, zip or an office document (.doc, .docx, etc.).

Scan a Document by Bytes

Scan a Document by Bytes

Scans a document that is provided by a string of bytes (e.g. data:image/png;base64,iVBORw0KGgoAAAANSUhEU...). File can be an image (jpeg, png etc.), PDF, zip or an office document (.doc, .docx, etc.).

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Request a new Action for Base64.ai
How to build your first workflow with viaSocket
2-Minute Guide

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Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect Base64.ai and PagerDuty?

Sign up for a free viaSocket account, then authorize both your Base64.ai and PagerDuty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Base64.ai and PagerDuty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Base64.ai to PagerDuty?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach PagerDuty. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Base64.ai triggers actions in PagerDuty, and a separate workflow where PagerDuty triggers actions in Base64.ai. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Base64.ai and PagerDuty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Base64.ai and PagerDuty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.