
When this happens...
Incident Is Updated
New Comments on an Incident

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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a new appointment is scheduled
Triggers when an existing appointment is rescheduled
Triggers when an existing appointment is canceled
Triggers when an existing appointment updated.
Action is the task that follows automatically within your Better Stack integrations.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident
Create a new incident
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To start, connect both your Better Stack and Acuity Scheduling accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Acuity Scheduling (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Acuity Scheduling. This includes choosing which data fields go into which fields of Acuity Scheduling, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Acuity Scheduling typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Acuity Scheduling. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
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