
When this happens...
New or Update Incident

Automatically do this!
Enroll Contact to Sequence
List Users
Search Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident.
Creates a New Incident.
Enrolls a contact to a sequence on your Aloware account. For more information, go to Aloware >> Integrations >> Sequences API
Get the list of users.
Search a Contact.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Better Stack and aloware accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in aloware (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in aloware. This includes choosing which data fields go into which fields of aloware, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and aloware typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and aloware. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreAloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.
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