
When this happens...
Incident Is Updated
New Comments on an Incident

Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Action is the task that follows automatically within your Better Stack integrations.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident
Create a new incident
Create a feedback post
Set a feedback post status
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To start, connect both your Better Stack and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn More