
When this happens...
New or Update Incident
New Comments on an Incident

Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident in Better stack.
Post a Markdown-supported comment to a specific Better Stack incident.
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Creates a New Incident.
Add members to a group.
Creates a new Group in your Heartbeat community.

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To start, connect both your Better Stack and Heartbeat accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Heartbeat (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Heartbeat. This includes choosing which data fields go into which fields of Heartbeat, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Heartbeat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Heartbeat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
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