
When this happens...
New or Update Incident

Automatically do this!
Search Event
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Triggers on every attendee created on an order. Use this trigger if you want to collect customer information on the ticket level.
Triggers when a new event is created in your account.
Triggers when a new order is made in one of your events. This includes just the high level order information
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident.
Creates a New Incident.
Search for any current Event by Id.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Better Stack and humanitix accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in humanitix (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in humanitix. This includes choosing which data fields go into which fields of humanitix, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and humanitix typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and humanitix. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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