Connect Better Stack and LiveChat to Build Intelligent Automations
Choose a Trigger
When this happens...
Incident Is Updated
New Comments on an Incident
Choose an Action
Automatically do this!
- Request a new Action for LiveChat
Ready to use Better Stack and LiveChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Incident Is Updated
Runs when incident is updated
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your Better Stack integrations.
Resolve Incident
Mark an incident as resolved
Add Incident Comment
Post a comment on an incident
Acknowledge Incident
Acknowledge an incident
Create Incident
Create a new incident
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Frequently Asked Questions
To start, connect both your Better Stack and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in LiveChat (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreAbout LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn More
