Popular Better Stack + Simpro flows

Start from a real workflow other teams are already running.

Choose a trigger

Better Stack logo

Better Stack

When this happens...

Choose an action

Simpro logo

Simpro

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between Better Stack and Simpro.

When this happensTriggers

A trigger is an event that starts a workflow.

Incident Is Updated

Incident Is Updated

Runs when incident is updated

New Comments on an Incident

New Comments on an Incident

Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.

New Company Customer

New Company Customer

Triggers when a new company customer is created

Company Customer Updated

Company Customer Updated

Triggers when a new customer is updated

New Individual Customer

New Individual Customer

Triggers when a new individual customer is created

Individual Customer Updated

Individual Customer Updated

Triggers when a new individual customer is updated

Do thisActions

Action is the task that follows automatically within your Better Stack integrations.

Resolve Incident

Resolve Incident

Mark an incident as resolved

Add Incident Comment

Add Incident Comment

Post a comment on an incident

Acknowledge Incident

Acknowledge Incident

Acknowledge an incident

Create Incident

Create Incident

Create a new incident

Create Contact

Create Contact

Creates a new contact

Create Company Customer

Create Company Customer

Creates a new company customer

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Better Stack and Simpro free

No credit card required. Set up your first workflow in minutes.

Frequently Asked Questions

How do I connect Better Stack and Simpro?

Sign up for a free viaSocket account, then authorize both your Better Stack and Simpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Better Stack and Simpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Better Stack to Simpro?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Simpro. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Better Stack triggers actions in Simpro, and a separate workflow where Simpro triggers actions in Better Stack. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Better Stack and Simpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Better Stack and Simpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.