
When this happens...
New or Update Incident
New Comments on an Incident

Automatically do this!
Create Contact
Create Company Customer
Create Individual Customer
Create Service Job
Find Job
Find Schedule
Find Quote
Find Company Customer
Create Schedule
Find Contact
Find Individual Customer
List Contact
List Customers
List Employees
List Sites
List Jobs
List All Quotes
List all Invoices
List All Customer Payments
List All Recurring Invoices
List All Customer Groups
List All Customer Profiles
List All Labor Rates
List All Schedule Rates
List All Service Fees
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a new company customer is created
Triggers when a new customer is updated
Triggers when a new individual customer is created
Triggers when a new individual customer is updated
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident in Better stack.
Post a Markdown-supported comment to a specific Better Stack incident.
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Creates a New Incident.
Creates a new contact
Creates a new company customer

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To start, connect both your Better Stack and Simpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Simpro (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Simpro. This includes choosing which data fields go into which fields of Simpro, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Simpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Simpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreSimpro is a field service and job management software package. Optimize workflow processes & field service operations for trade businesses.
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