Connect Better Stack and Superchat to Build Intelligent Automations
Choose a Trigger
When this happens...
New or Update Incident
New Comments on an Incident
Choose an Action
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Ready to use Better Stack and Superchat automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New or Update Incident
Triggers when new incidents are created, or when existing incidents are updated.
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
New Inbound Message
Triggers when a new message is received.
New Outbound Message
Triggers when a new message is sent.
Do thisActions
Action is the task that follows automatically within your Better Stack integrations.
Resolve Incident
Resolve an Incident in Better stack.
Add Incident Comment
Post a Markdown-supported comment to a specific Better Stack incident.
Acknowledge Incident
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Create Incident
Creates a New Incident.
Create Contact
Creates a new contact.
Create Note
Creates a note in a coversation.
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Frequently Asked Questions
To start, connect both your Better Stack and Superchat accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Superchat (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Superchat. This includes choosing which data fields go into which fields of Superchat, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Superchat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Superchat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreAbout Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
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