Integrate BigCommerce with Shortcut to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Story in Shortcut when Customer Created in Bigcommerce
Search Stories in Shortcut when Customer Created in Bigcommerce
Create a Category in Shortcut when Customer Created in Bigcommerce
Create a Label in Shortcut when Customer Created in Bigcommerce
Find or Create a Story in Shortcut when Customer Created in Bigcommerce
Start from a real workflow other teams are already running.
BigCommerce
When this happens...
Customer Created
Customer Updated
Customer Address Created
Shipment Created
Cart Created
Customer Address Updated
Order Created
Order Status Updated
Order Updated
Product Created
Brand Metafield Created
Brand Metafield Updated
Brand Metafield Deleted
New Cart
Cart Updated
Cart Deleted
Cart Metafield Created
Cart Metafield Updated
Cart Metafield Deleted
Cart Coupon Applied
Cart Converted
Abandoned Cart
Cart Line Item Added
Cart Line Item Updated
Cart Line Item Deleted
New Category
Category Metafields Created
Category Metafields Updated
Category Metafields Deleted
Customer Deleted
Customer Address Updated
Customer Address Deleted
New Inventory Location Metafield
Inventory Location Metafield Deleted
Inventory Location Metafield Updated
New Metafield
Metafield Updated
Metafield Deleted
Modifier Updated
Order Refund Submitted
New Order Transaction Record
Order Transaction Record Updated
Order Metafield Created
Order Metafield Updated
Order Metafield Deleted
New Price Lists Record
Price List Records Updated
Price List Records Deleted
Product Updated
Product Deleted
Product Inventory Updated
Product Inventory Order Updated
Product Metafield Created
Product Metafield Updated
Product Metafield Deleted
Product Variant Metafield Created
Product Variant Metafield Updated
Product Variant Metafield Deleted
Shipment Updated
Shipment Deleted
SKU Created
SKU Updated
SKU Deleted
New Subscriber
Subscriber Updated
Subscriber Deleted
New Channel
Channel Updated
New Channel Cart
Channel Cart Deleted
Email Status Deleted
Email Template Deleted
Channel Metafield Created
Channel Metafield Updated
Channel Metafield Deleted
Channel Order Created
Channel Order Updated
Channel Order Archived
Channel Order Status Updated
Channel Order Message Created
Channel Order Refund Created
Channel Page Created
Script Created
Script Updated
Channel Theme Activated
Shortcut
Automatically do this!
Create Story
Search Stories
Create a Category
Create a Label
Find or Create a Story
Create Epic
List Category Milestones
List Category Objectives
Get Entity Template
Get Epic Workflow
List Epics
Get Epic
List Iterations
List Labels
List Members
List Milestones
List Objectives
Create Story in Shortcut when Customer Created in Bigcommerce
Use this flowSearch Stories in Shortcut when Customer Created in Bigcommerce
Use this flowCreate a Category in Shortcut when Customer Created in Bigcommerce
Use this flowCreate a Label in Shortcut when Customer Created in Bigcommerce
Use this flowFind or Create a Story in Shortcut when Customer Created in Bigcommerce
Use this flowCreate Epic in Shortcut when Customer Created in Bigcommerce
Use this flowList Category Milestones from Shortcut when Customer Created in Bigcommerce
Use this flowList Category Objectives in Shortcut when Customer Created in Bigcommerce
Use this flowGet Entity Template from Shortcut when Customer Created in Bigcommerce
Use this flowGet Epic Workflow from Shortcut when Customer Created in Bigcommerce
Use this flowEverything you can automate between BigCommerce and Shortcut.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an new customer is created.
Triggers when a customer is updated.
Triggers when a new customer is created.
Triggers when a new shipment is created.
Triggers when a new cart is created.
Triggers when a customer address is updated.
Action is the task that follows automatically within your BigCommerce integrations.
Adds a new product to your BigCommerce store.
Search for a product in the catalog Optionally, create a product if none are found.
Create a customer
Create a customer's address
Create a blog post
Search for a customer's address Optionally, create a customer address if none are found.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.
Learn moreShortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.
Learn moreSign up for a free viaSocket account, then authorize both your BigCommerce and Shortcut accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BigCommerce and Shortcut as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shortcut. No coding required.
Yes. You can set up a workflow where BigCommerce triggers actions in Shortcut, and a separate workflow where Shortcut triggers actions in BigCommerce. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BigCommerce and Shortcut. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BigCommerce and Shortcut integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.