Connect Bitrix24 CRM and Crisp
Integrate Bitrix24 CRM with Crisp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when Deal Trigger in Bitrix24 CRM
Create Conversation in Crisp when Deal Trigger in Bitrix24 CRM
Change Conversation State in Crisp when Deal Trigger in Bitrix24 CRM
Search for a Profile in Crisp when Deal Trigger in Bitrix24 CRM
Add Segments to Conversation in Crisp when Deal Trigger in Bitrix24 CRM
Popular Bitrix24 CRM + Crisp flows
Start from a real workflow other teams are already running.
Choose a trigger
Bitrix24 CRM
When this happens...
Deal Trigger
Contact Trigger
Company Trigger
Lead Trigger
Choose an action
Crisp
Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Send Note Message via Crisp when Deal Trigger in Bitrix24 CRM
Use this flowCreate Conversation in Crisp when Deal Trigger in Bitrix24 CRM
Use this flowChange Conversation State in Crisp when Deal Trigger in Bitrix24 CRM
Use this flowSearch for a Profile in Crisp when Deal Trigger in Bitrix24 CRM
Use this flowAdd Segments to Conversation in Crisp when Deal Trigger in Bitrix24 CRM
Use this flowSend Text Message through Crisp when Deal Trigger in Bitrix24 CRM
Use this flowSearch for Conversation in Crisp when Deal Trigger in Bitrix24 CRM
Use this flowSend Note Message via Crisp when Contact Trigger in Bitrix24 CRM
Use this flowCreate Conversation in Crisp when Contact Trigger in Bitrix24 CRM
Use this flowChange Conversation State in Crisp when Contact Trigger in Bitrix24 CRM
Use this flowSupported Triggers & Actions
Everything you can automate between Bitrix24 CRM and Crisp.
When this happensTriggers
A trigger is an event that starts a workflow.
Deal Trigger
Triggers when deal is created, updated, deleted or any other actions perform on deal.
Contact Trigger
Triggers when contact is created, updated, deleted or any other actions perform on contact.
Company Trigger
Triggers when company is created, updated, deleted or any other actions perform on company.
Lead Trigger
Triggers when Lead is created, updated, deleted or any other actions perform on Lead.
Do thisActions
Action is the task that follows automatically within your Bitrix24 CRM integrations.
Deal Action
Creates Or Update Deal
Deal Search
Search for deals by filters
Lead Search
Search for leads by filters
Contact Search
Search for contacts by filters
Quote Search
Search for quotes by filters
Company Search
Search for companies by filters
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Bitrix24 CRM
Bitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.
Learn moreSimilar apps
About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Bitrix24 CRM and Crisp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Bitrix24 CRM and Crisp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Crisp. No coding required.
Yes. You can set up a workflow where Bitrix24 CRM triggers actions in Crisp, and a separate workflow where Crisp triggers actions in Bitrix24 CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Bitrix24 CRM and Crisp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Bitrix24 CRM and Crisp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
