Integrate Bitrix24 CRM with Superchat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Superchat when Deal Trigger in Bitrix24 CRM
Create Note in Superchat when Deal Trigger in Bitrix24 CRM
Add Contact to Contact List in Superchat when Deal Trigger in Bitrix24 CRM
Update Contact in Superchat when Deal Trigger in Bitrix24 CRM
Update Conversation in Superchat when Deal Trigger in Bitrix24 CRM
Start from a real workflow other teams are already running.
Bitrix24 CRM
When this happens...
Deal Trigger
Contact Trigger
Company Trigger
Lead Trigger
Superchat
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Create Contact in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowCreate Note in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowAdd Contact to Contact List in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowUpdate Contact in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowUpdate Conversation in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowList all channels in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowList all contacts in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowList all contact lists in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowList all conversations in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowList custom attributes in Superchat when Deal Trigger in Bitrix24 CRM
Use this flowEverything you can automate between Bitrix24 CRM and Superchat.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when deal is created, updated, deleted or any other actions perform on deal.
Triggers when contact is created, updated, deleted or any other actions perform on contact.
Triggers when company is created, updated, deleted or any other actions perform on company.
Triggers when Lead is created, updated, deleted or any other actions perform on Lead.
Triggers when a new contact is created.
Triggers when a contact is modified.
Action is the task that follows automatically within your Bitrix24 CRM integrations.
Creates Or Update Deal
Search for deals by filters
Search for leads by filters
Search for contacts by filters
Search for quotes by filters
Search for companies by filters

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Bitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.
Learn moreSuperchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreSign up for a free viaSocket account, then authorize both your Bitrix24 CRM and Superchat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Bitrix24 CRM and Superchat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Superchat. No coding required.
Yes. You can set up a workflow where Bitrix24 CRM triggers actions in Superchat, and a separate workflow where Superchat triggers actions in Bitrix24 CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Bitrix24 CRM and Superchat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Bitrix24 CRM and Superchat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.