Integrate Bitrix24 CRM with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Assign Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Link tasks to ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Unassign Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Update Customer in Teamwork-desk when Deal Trigger in Bitrix24 CRM
Start from a real workflow other teams are already running.
Bitrix24 CRM
When this happens...
Deal Trigger
Contact Trigger
Company Trigger
Lead Trigger
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Customer in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowAssign Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowLink tasks to ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowUnassign Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowUpdate Customer in Teamwork-desk when Deal Trigger in Bitrix24 CRM
Use this flowUpdate Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowCreate a Ticket in Teamwork Desk when Deal Trigger in Bitrix24 CRM
Use this flowCreate Customer in Teamwork Desk when Contact Trigger in Bitrix24 CRM
Use this flowAssign Ticket in Teamwork Desk when Contact Trigger in Bitrix24 CRM
Use this flowLink tasks to ticket in Teamwork Desk when Contact Trigger in Bitrix24 CRM
Use this flowEverything you can automate between Bitrix24 CRM and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when deal is created, updated, deleted or any other actions perform on deal.
Triggers when contact is created, updated, deleted or any other actions perform on contact.
Triggers when company is created, updated, deleted or any other actions perform on company.
Triggers when Lead is created, updated, deleted or any other actions perform on Lead.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Action is the task that follows automatically within your Bitrix24 CRM integrations.
Creates Or Update Deal
Search for deals by filters
Search for leads by filters
Search for contacts by filters
Search for quotes by filters
Search for companies by filters

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Bitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your Bitrix24 CRM and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Bitrix24 CRM and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Bitrix24 CRM triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Bitrix24 CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Bitrix24 CRM and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Bitrix24 CRM and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.