Connect BoardCRM and 2Chat to Build Intelligent Automations

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BoardCRM

When this happens...

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2Chat

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New WhatsApp Message Received

New WhatsApp Message Received

Triggers when a new message is received on 2Chat.

New WhatsApp Message Sent

New WhatsApp Message Sent

Triggers when a new message is sent on 2Chat.

New WhatsApp Message

New WhatsApp Message

Triggers when a new WhatsApp message is either sent or received.

WhatsApp Call Received

WhatsApp Call Received

Triggers when a new WhatsApp call is received.

New Message Reaction

New Message Reaction

Triggers when someone reacts to a message.

New Edited Message

New Edited Message

Triggers when a message is edited. It will also trigger for group messages being edited.

Do thisActions

Action is the task that follows automatically within your BoardCRM integrations.

Add Comment

Add Comment

Add a comment to a specified deal in BoardCrm.

UpdateLead

UpdateLead

Update an existing lead in BoardCrm by Lead ID to modify name, contact details, company, position, and notes.

Create Deal

Create Deal

Create a new deal (offer) in BoardCrm using the provided lead details and deal field values.

Create a Contact

Create a Contact

Create a new contact information to your system.

Create Channel

Create Channel

The "Create Channel" action allows you to set up a new WhatsApp channel

Set WhatsApp About

Set WhatsApp About

Set the WhatsApp profile about of your 2Chat-connected Number.

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Frequently Asked Questions

How do I start an integration between BoardCRM and 2Chat?

To start, connect both your BoardCRM and 2Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in BoardCRM triggers actions in 2Chat (or vice versa).

Can we customize how data from BoardCRM is recorded in 2Chat?

Absolutely. You can customize how BoardCRM data is recorded in 2Chat. This includes choosing which data fields go into which fields of 2Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoardCRM and 2Chat?

The data sync between BoardCRM and 2Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoardCRM to 2Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoardCRM and 2Chat?

Yes, you can set conditional logic to control the flow of data between BoardCRM and 2Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoardCRM

About BoardCRM

BoardCrm is a comprehensive CRM solution designed to streamline customer relationship management and enhance sales processes. With features tailored for efficient contact management, sales tracking, and customer engagement, BoardCrm empowers businesses to build stronger relationships and drive growth.

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2Chat

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

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