Integrations Bolna Ivanti Service Manager
Bolna + Ivanti Service Manager

Connect Bolna and Ivanti Service Manager to Build Intelligent Automations

Choose a Trigger

Bolna

When this happens...

Choose an Action

Ivanti Service Manager

Automatically do this!

Enable Integrations or automations with these events of Bolna and Ivanti Service Manager

Enable Integrations or automations with these events of Bolna and Ivanti Service Manager

Actions

Make a Phone Call

Make a Phone Call

Create outbound calls.

Get All Excecutions

Get All Excecutions

Get all agent executions and their details.

List Voice AI Agents

List Voice AI Agents

Get a list of all Voice AI agents under your account.

List Phone Numbers

List Phone Numbers

Get a list of all phone numbers associated with your account.

List  Knowledgebases

List Knowledgebases

Get a list of all knowledgebases associated with your account.

List Providers

List Providers

Get a list of all providers associated with your Bolna account.

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Frequently Asked Questions

How do I start an integration between Bolna and Ivanti Service Manager?

To start, connect both your Bolna and Ivanti Service Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in Bolna triggers actions in Ivanti Service Manager (or vice versa).

Can we customize how data from Bolna is recorded in Ivanti Service Manager?

Absolutely. You can customize how Bolna data is recorded in Ivanti Service Manager. This includes choosing which data fields go into which fields of Ivanti Service Manager, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Bolna and Ivanti Service Manager?

The data sync between Bolna and Ivanti Service Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Bolna to Ivanti Service Manager?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Bolna and Ivanti Service Manager?

Yes, you can set conditional logic to control the flow of data between Bolna and Ivanti Service Manager. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Bolna

About Bolna

Bolna is an innovative AI-powered platform designed to enhance communication and interaction through advanced natural language processing capabilities. It offers tools and solutions for seamless and efficient communication, making it ideal for businesses and individuals looking to improve their conversational experiences.

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Ivanti Service Manager

About Ivanti Service Manager

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

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