Integrations Botbiz Microsoft Dynamics CRM
Botbiz + Microsoft Dynamics CRM
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Supported Triggers & Actions

Everything you can automate between Botbiz and Microsoft Dynamics CRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

New Opportunity

New Opportunity

Triggers when new opportunity is craeted

Do thisActions

Action is the task that follows automatically within your Botbiz integrations.

Send Template Message

Send Template Message

Send template WhatsApp message to any mobile number.

Get Conversation

Get Conversation

Get Conversation of particular subscriber.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message to any mobile number.

Create Subscriber

Create Subscriber

Create a Subscriber/Contact.

Assign Labels To Subscriber

Assign Labels To Subscriber

Assign multiple labels to Subscriber.

Get Subscriber

Get Subscriber

Get Subscriber Using subscriber Phone Number.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate Botbiz and Microsoft Dynamics CRM workflows.

Video 2

Learn how to automate Botbiz and Microsoft Dynamics CRM workflows.

Video 3

Learn how to automate Botbiz and Microsoft Dynamics CRM workflows.

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Integrations Botbiz
Botbiz + Microsoft Dynamics CRM
Botbiz logo

About Botbiz

Botbiz is a platform that specializes in creating and managing chatbots for businesses. It offers tools and services to design, deploy, and optimize chatbots for various customer interaction needs, enhancing customer support and engagement.

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Integrations Microsoft Dynamics CRM
Microsoft Dynamics CRM + Botbiz
Microsoft Dynamics CRM logo

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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Frequently Asked Questions

How do I connect Botbiz and Microsoft Dynamics CRM?

Sign up for a free viaSocket account, then authorize both your Botbiz and Microsoft Dynamics CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Botbiz and Microsoft Dynamics CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Botbiz to Microsoft Dynamics CRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Microsoft Dynamics CRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Botbiz triggers actions in Microsoft Dynamics CRM, and a separate workflow where Microsoft Dynamics CRM triggers actions in Botbiz. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Botbiz and Microsoft Dynamics CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Botbiz and Microsoft Dynamics CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.