IntegrationsBotbizMicrosoft Dynamics CRM
Botbiz + Microsoft Dynamics CRM

Connect Botbiz and Microsoft Dynamics CRM to Build Intelligent Automations

Choose a Trigger

Botbiz

When this happens...

Choose an Action

Microsoft Dynamics CRM

Automatically do this!

Ready to use Botbiz and Microsoft Dynamics CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

New Opportunity

New Opportunity

Triggers when new opportunity is craeted

Do thisActions

Action is the task that follows automatically within your Botbiz integrations.

Send Template Message

Send Template Message

Send template WhatsApp message to any mobile number.

Get Conversation

Get Conversation

Get Conversation of particular subscriber.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message to any mobile number.

Create Subscriber

Create Subscriber

Create a Subscriber/Contact.

Assign Labels To Subscriber

Assign Labels To Subscriber

Assign multiple labels to Subscriber.

Get Subscriber

Get Subscriber

Get Subscriber Using subscriber Phone Number.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Step by step guides to integrate Botbiz and Microsoft Dynamics CRM

Frequently Asked Questions

How do I start an integration between Botbiz and Microsoft Dynamics CRM?

To start, connect both your Botbiz and Microsoft Dynamics CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Botbiz triggers actions in Microsoft Dynamics CRM (or vice versa).

Can we customize how data from Botbiz is recorded in Microsoft Dynamics CRM?

Absolutely. You can customize how Botbiz data is recorded in Microsoft Dynamics CRM. This includes choosing which data fields go into which fields of Microsoft Dynamics CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Botbiz and Microsoft Dynamics CRM?

The data sync between Botbiz and Microsoft Dynamics CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Botbiz to Microsoft Dynamics CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Botbiz and Microsoft Dynamics CRM?

Yes, you can set conditional logic to control the flow of data between Botbiz and Microsoft Dynamics CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Botbiz

About Botbiz

Botbiz is a platform that specializes in creating and managing chatbots for businesses. It offers tools and services to design, deploy, and optimize chatbots for various customer interaction needs, enhancing customer support and engagement.

Learn More
Microsoft Dynamics CRM

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

Learn More