Full list

Supported Triggers & Actions

Everything you can automate between Botbiz and Sangam CRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead Created

New Lead Created

Runs when a new lead is created.

New Contact Created

New Contact Created

Trigger when new contact is created

Opportunity Created

Opportunity Created

Runs when opportunity created

New Ticket Created

New Ticket Created

Runs when new ticket is created

New Account Created

New Account Created

Runs when new account is created

New Task Created

New Task Created

Runs when new task is created

Do thisActions

Action is the task that follows automatically within your Botbiz integrations.

Send Template Message

Send Template Message

Send template WhatsApp message to any mobile number.

Get Conversation

Get Conversation

Get Conversation of particular subscriber.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message to any mobile number.

Create Subscriber

Create Subscriber

Create a Subscriber/Contact.

Assign Labels To Subscriber

Assign Labels To Subscriber

Assign multiple labels to Subscriber.

Get Subscriber

Get Subscriber

Get Subscriber Using subscriber Phone Number.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Learn by building automations

Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate Botbiz and Sangam CRM workflows.

Video 2

Learn how to automate Botbiz and Sangam CRM workflows.

Video 3

Learn how to automate Botbiz and Sangam CRM workflows.

Video 4

Learn how to automate Botbiz and Sangam CRM workflows.

Video 5

Learn how to automate Botbiz and Sangam CRM workflows.

Video 6

Learn how to automate Botbiz and Sangam CRM workflows.

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Integrations Botbiz
Botbiz + Sangam CRM
Botbiz logo

About Botbiz

Botbiz is a platform that specializes in creating and managing chatbots for businesses. It offers tools and services to design, deploy, and optimize chatbots for various customer interaction needs, enhancing customer support and engagement.

Learn more
Integrations Sangam CRM
Sangam CRM + Botbiz
Sangam CRM logo

About Sangam CRM

Sangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.

Learn more

Frequently Asked Questions

How do I connect Botbiz and Sangam CRM?

Sign up for a free viaSocket account, then authorize both your Botbiz and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Botbiz and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Botbiz to Sangam CRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Botbiz triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in Botbiz. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Botbiz and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Botbiz and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.