
When this happens...
New Message Arrives

Automatically do this!
Create a Order
Get Customer by ID
Update Customer by ID
Get All Vehicles
Delete Orders by Order Number
Get Orders
List Custom Fields
List Capacities
List Customers
List Notification Templates
List Orders
List Plans
List Routes
List Vehicles
List Zone Groups
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new message arrives
Triggers when a new order is created.
Action is the task that follows automatically within your Botse integrations.
Sends a WhatsApp template message with dynamic fields and optional media to an individual or group.
Create a new contact in Botse CRM using name, WhatsApp, email, and any custom fields.
Delete a contact from your contacts list.
Creates a new order.
Here you will get costumer details.
Can update customer details.

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To start, connect both your Botse and SmartRoutes accounts to viaSocket. Once connected, you can set up a workflow where an event in Botse triggers actions in SmartRoutes (or vice versa).
Absolutely. You can customize how Botse data is recorded in SmartRoutes. This includes choosing which data fields go into which fields of SmartRoutes, setting up custom formats, and filtering out unwanted information.
The data sync between Botse and SmartRoutes typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Botse and SmartRoutes. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Botse is a cutting-edge platform designed to enhance customer interactions through AI-driven chatbots and automation tools. It empowers businesses to streamline communication, improve customer support, and boost engagement by leveraging intelligent bots that can handle a variety of tasks efficiently.
Learn MoreSmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
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