Connect BoxHero and Mojo Helpdesk to Build Intelligent Automations

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BoxHero

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Mojo Helpdesk

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Frequently Asked Questions

How do I start an integration between BoxHero and Mojo Helpdesk?

To start, connect both your BoxHero and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in BoxHero triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from BoxHero is recorded in Mojo Helpdesk?

Absolutely. You can customize how BoxHero data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoxHero and Mojo Helpdesk?

The data sync between BoxHero and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoxHero to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoxHero and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between BoxHero and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoxHero

About BoxHero

BoxHero simplifies inventory management for small to medium-sized businesses. Increase visibility with barcode and QR-code attachments.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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