Connect Brevo and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
Contact Unsubscribed
Contact Updated
Transactional Email Opened
Transactional Email Hard Bounced
Transactional Email Delivered
Contact Added To List
New Contact
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of Brevo and Gainsight Customer Communities
Enable Integrations or automations with these events of Brevo and Gainsight Customer Communities
Triggers
Contact Unsubscribed
Triggers when a Brevo contact unsubscribes from a list they belonged to
Contact Updated
Triggers when contact updated
Transactional Email Opened
Triggers when a Brevo transactional email is opened
Transactional Email Hard Bounced
Triggers when a Brevo transactional email is hard bounced.
Transactional Email Delivered
Triggers when a Brevo transactional email is delivered
Contact Added To List
Trigger's when contact is added to list.
Actions
Unsubscribe Contact
Remove one or more contacts from a Brevo contact list by email, contact ID, external ID, or remove all contacts from the list.
Send Transactional Email
Sends an email from your Brevo account using rich formatting or plain text.
Find Contacts
Find and get all contacts of brevo.
Get Contacts in a List
List all contacts in a list.
Add Or Update Contact
Adds a contact or updates an existing contact using the provided contact details.
Create Folder
Creates a new folder.
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Frequently Asked Questions
To start, connect both your Brevo and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Brevo triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Brevo data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Brevo and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Brevo and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Brevo
Sendinblue is a digital marketing platform that offers tools for email marketing, SMS campaigns, chat, CRM, marketing automation, and transactional email services.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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