IntegrationsBrevoSupportBee
Brevo + SupportBee

Connect Brevo and SupportBee to Build Intelligent Automations

Choose a Trigger

Brevo

When this happens...

Choose an Action

SupportBee

Automatically do this!

Enable Integrations or automations with these events of Brevo and SupportBee

Enable Integrations or automations with these events of Brevo and SupportBee

Triggers

Contact Unsubscribed

Contact Unsubscribed

Triggers when a Brevo contact unsubscribes from a list they belonged to

Contact Updated

Contact Updated

Triggers when contact updated

Transactional Email Opened

Transactional Email Opened

Triggers when a Brevo transactional email is opened

Transactional Email Hard Bounced

Transactional Email Hard Bounced

Triggers when a Brevo transactional email is hard bounced.

Transactional Email Delivered

Transactional Email Delivered

Triggers when a Brevo transactional email is delivered

Contact Added To List

Contact Added To List

Trigger's when contact is added to list.

Request a new Trigger for Brevo

Actions

Unsubscribe Contact

Unsubscribe Contact

Remove one or more contacts from a Brevo contact list by email, contact ID, external ID, or remove all contacts from the list.

Send Transactional Email

Send Transactional Email

Sends an email from your Brevo account with HTML or plain text content.

Find Contact

Find Contact

Find a contact using their email ID.

Get Contacts in a List

Get Contacts in a List

List all contacts in a list.

Create New Contact

Create New Contact

Add a new contact to Brevo with email and optional attributes, and assign them to selected lists.

Create Folder

Create Folder

Creates a new folder.

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Frequently Asked Questions

How do I start an integration between Brevo and SupportBee?

To start, connect both your Brevo and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in Brevo triggers actions in SupportBee (or vice versa).

Can we customize how data from Brevo is recorded in SupportBee?

Absolutely. You can customize how Brevo data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Brevo and SupportBee?

The data sync between Brevo and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Brevo to SupportBee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Brevo and SupportBee?

Yes, you can set conditional logic to control the flow of data between Brevo and SupportBee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Brevo

About Brevo

Sendinblue is a digital marketing platform that offers tools for email marketing, SMS campaigns, chat, CRM, marketing automation, and transactional email services.

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SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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