Connect Brevo and Zendesk Support
Integrate Brevo with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when Contact Unsubscribed in Brevo
Add Comment to Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Add Tags to Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Create Or Update Organization in Zendesk Support when Contact Unsubscribed in Brevo
Create or Update Customer in Zendesk Support when Contact Unsubscribed in Brevo
Popular Brevo + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Brevo
When this happens...
Contact Unsubscribed
Contact Updated
Transactional Email Opened
Transactional Email Hard Bounced
Transactional Email Delivered
Contact Added To List
New Contact
When a new inbound email is received
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when Contact Unsubscribed in Brevo
Use this flowAdd Comment to Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowAdd Tags to Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowCreate Or Update Organization in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowCreate or Update Customer in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowRemove Tags From Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowUpdate Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowCreate Ticket in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowFind Latest Ticket Comment in Zendesk Support when Contact Unsubscribed in Brevo
Use this flowList Ticket Comments from Zendesk Support when Contact Unsubscribed in Brevo
Use this flowSupported Triggers & Actions
Everything you can automate between Brevo and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Unsubscribed
Triggers when a Brevo contact unsubscribes from a list they belonged to
Contact Updated
Triggers when contact updated
Transactional Email Opened
Triggers when a Brevo transactional email is opened
Transactional Email Hard Bounced
Triggers when a Brevo transactional email is hard bounced.
Transactional Email Delivered
Triggers when a Brevo transactional email is delivered
Contact Added To List
Trigger's when contact is added to list.
Do thisActions
Action is the task that follows automatically within your Brevo integrations.
Unsubscribe Contact
Remove one or more contacts from a Brevo contact list by email, contact ID, external ID, or remove all contacts from the list.
Send Transactional Email
Sends an email from your Brevo account using rich formatting or plain text.
Find Contacts
Find and get all contacts of brevo.
Get Contacts in a List
List all contacts in a list.
Add Or Update Contact
Adds a contact or updates an existing contact using the provided contact details.
Create Folder
Creates a new folder.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Brevo
Sendinblue is a digital marketing platform that offers tools for email marketing, SMS campaigns, chat, CRM, marketing automation, and transactional email services.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Brevo and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Brevo and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Brevo triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Brevo. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Brevo and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Brevo and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
