Connect Buddy and onedesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Buddy and onedesk?

To start, connect both your Buddy and onedesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Buddy triggers actions in onedesk (or vice versa).

Can we customize how data from Buddy is recorded in onedesk?

Absolutely. You can customize how Buddy data is recorded in onedesk. This includes choosing which data fields go into which fields of onedesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Buddy and onedesk?

The data sync between Buddy and onedesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Buddy to onedesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Buddy and onedesk?

Yes, you can set conditional logic to control the flow of data between Buddy and onedesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Buddy

About Buddy

Buddy is a smart CI/CD tool for web developers designed to lower the entry threshold to DevOps. It offers a user-friendly interface and powerful automation features to streamline the deployment process.

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onedesk

About onedesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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