Connect Buddy and Screendesk to Build Intelligent Automations

Choose a Trigger

Buddy

When this happens...

Choose an Action

Screendesk

Automatically do this!

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Buddy and Screendesk?

To start, connect both your Buddy and Screendesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Buddy triggers actions in Screendesk (or vice versa).

Can we customize how data from Buddy is recorded in Screendesk?

Absolutely. You can customize how Buddy data is recorded in Screendesk. This includes choosing which data fields go into which fields of Screendesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Buddy and Screendesk?

The data sync between Buddy and Screendesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Buddy to Screendesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Buddy and Screendesk?

Yes, you can set conditional logic to control the flow of data between Buddy and Screendesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Buddy

About Buddy

Buddy is a smart CI/CD tool for web developers designed to lower the entry threshold to DevOps. It offers a user-friendly interface and powerful automation features to streamline the deployment process.

Learn More
Screendesk

About Screendesk

Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.

Learn More