Enable Integrations or automations with these events of BulkGate and helpdeskadvanced
Add a Contact in BulkGate Address Book
Update an existing contact by its Phone Number
Get a Contact by Phone Number
Adds a number to blacklist.
Check Number is Blacklisted.
Removes number from black list.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your BulkGate and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in BulkGate triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how BulkGate data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between BulkGate and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BulkGate and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Bulkgate is a comprehensive platform designed for businesses to streamline their communication through bulk messaging services. It offers tools for sending SMS, Viber, and other messaging services to engage with customers effectively.
Learn MoreHelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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