IntegrationsBulkGate Medallia Agent Connect
BulkGate + Medallia Agent Connect

Connect BulkGate and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

BulkGate

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of BulkGate and Medallia Agent Connect

Enable Integrations or automations with these events of BulkGate and Medallia Agent Connect

Actions

Add a Contact

Add a Contact

Add a Contact in BulkGate Address Book

Update a Contact

Update a Contact

Update an existing contact by its Phone Number

Get a Contact

Get a Contact

Get a Contact by Phone Number

Blacklist a Number

Blacklist a Number

Adds a number to blacklist.

Check Blacklisted Number

Check Blacklisted Number

Check Number is Blacklisted.

Remove a Blacklisted Number

Remove a Blacklisted Number

Removes number from black list.

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Frequently Asked Questions

How do I start an integration between BulkGate and Medallia Agent Connect?

To start, connect both your BulkGate and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in BulkGate triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from BulkGate is recorded in Medallia Agent Connect?

Absolutely. You can customize how BulkGate data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BulkGate and Medallia Agent Connect?

The data sync between BulkGate and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BulkGate to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BulkGate and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between BulkGate and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BulkGate

About BulkGate

Bulkgate is a comprehensive platform designed for businesses to streamline their communication through bulk messaging services. It offers tools for sending SMS, Viber, and other messaging services to engage with customers effectively.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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