Connect Businessmap and helpdeskadvanced to Build Intelligent Automations
Choose a Trigger
When this happens...
New Comment
Card Created
Board structure changed
New Board
Card Details Updated
Card Discarded
Card Restored
Card Archived
Card Unarchived
New Subtask
Subtask Updated
Subtask Deleted
Comment updated
Comment deleted
Board Archived
Board Unarchived
Board Deleted
Workspace Renamed
New Workspace
Workspace Archived
Choose an Action
Automatically do this!
- Request a new Action for helpdeskadvanced
Enable Integrations or automations with these events of Businessmap and helpdeskadvanced
Enable Integrations or automations with these events of Businessmap and helpdeskadvanced
Triggers
New Comment
Triggers when a comment is created.
Card Created
Triggers activate for any event on your board; use a "Filter" to specify actions like "Card created", "Card details changed", "Card moved", or "Card deleted".
Board structure changed
Trigger when Board structure changed.
New Board
Trigger when new board is created.
Card Details Updated
Triggers when card is updated.
Card Discarded
Triggers when card is discarded.
Actions
Add a Comment to a Card
Adds a new comment to a card.
Get Columns
Get all columns for specific workflow and board.
Get a Card Attachments
Get card attachment by card ID.
Get all Comments
Get all comments by card ID.
Find Card
Finds a card.
Create a Attachment
Creates a new attachment.
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Frequently Asked Questions
To start, connect both your Businessmap and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Businessmap triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how Businessmap data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between Businessmap and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Businessmap and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Businessmap
BusinessMap is a powerful tool for visualizing and analyzing business data geographically. It helps companies to manage their resources and planning strategies effectively by mapping out critical business information on interactive maps.
Learn MoreAbout helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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