
When this happens...
New Contact
Contact Updated
Contact Deleted
Contact Tagged
Contact Untagged
New Campaign
Campaign Updated
Campaign Cancelled
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new contact is added.
Triggers when a contact is updated.
Triggers when a contact is deleted.
Triggers when a contact is tagged.
Triggers when a contact is untagged.
Triggers when a campaign is created.
Action is the task that follows automatically within your Cakemail integrations.
Add a new contact in Cakemail
Update a perticular contact
Get the account details.
Shows all the Lists.
Get the DNS entries for the Tracking and the Bounce domains.
Show all email activity logs.

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To start, connect both your Cakemail and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Cakemail triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Cakemail data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Cakemail and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Cakemail and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Cake Mail provides an email marketing solution that helps businesses send promotional emails, automate tasks, and improve engagement with email campaigns.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn More