Connect CallHippo and Decision Vault
Integrate CallHippo with Decision Vault to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Search Matter in Decisionvault when Call Log Activity from CallHippo
PreCreate Matter in Decision Vault when Call Log Activity from CallHippo
Get Contacts for Matter from Decision Vault when Call Log Activity from CallHippo
Search Matter in Decisionvault when New SMS Activity in CallHippo
PreCreate Matter in Decision Vault when New SMS Activity in CallHippo
Popular CallHippo + Decision Vault flows
Start from a real workflow other teams are already running.
Choose a trigger
CallHippo
When this happens...
Call Log Activity
New SMS Activity
Choose an action
Decision Vault
Automatically do this!
Search Matter
PreCreate Matter
Get Contacts for Matter
Search Matter in Decisionvault when Call Log Activity from CallHippo
Use this flowPreCreate Matter in Decision Vault when Call Log Activity from CallHippo
Use this flowGet Contacts for Matter from Decision Vault when Call Log Activity from CallHippo
Use this flowSearch Matter in Decisionvault when New SMS Activity in CallHippo
Use this flowPreCreate Matter in Decision Vault when New SMS Activity in CallHippo
Use this flowGet Contacts for Matter from Decision Vault when New SMS Activity in CallHippo
Use this flowSupported Triggers & Actions
Everything you can automate between CallHippo and Decision Vault.
When this happensTriggers
A trigger is an event that starts a workflow.
Call Log Activity
Triggers when there's a new call.
New SMS Activity
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Do thisActions
Action is the task that follows automatically within your CallHippo integrations.
Get All Users
Get all users in the account
Create a Contact
Create a new contact.
List All Campaign
List all the campaign in the account.
Send SMS
Send SMS through CallHippo
Search Matter
Pull information for a given matter (by id).
PreCreate Matter
Action creates a new matter and returns an invite link to send to the client.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About CallHippo
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
Learn more
About Decision Vault
DecisionVault is a comprehensive platform designed to streamline and enhance decision-making processes for businesses and organizations. It offers tools and features that facilitate data-driven decisions, collaboration, and strategic planning.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your CallHippo and Decision Vault accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallHippo and Decision Vault as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Decision Vault. No coding required.
Yes. You can set up a workflow where CallHippo triggers actions in Decision Vault, and a separate workflow where Decision Vault triggers actions in CallHippo. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallHippo and Decision Vault. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallHippo and Decision Vault integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
