
When this happens...
Call Log Activity
New SMS Activity

Automatically do this!
Enable Integrations or automations with these events of CallHippo and InTouch Tool
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Get all users in the account
Create a new contact.
List all the campaign in the account.
Send SMS through CallHippo
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your CallHippo and InTouch Tool accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in InTouch Tool (or vice versa).
Absolutely. You can customize how CallHippo data is recorded in InTouch Tool. This includes choosing which data fields go into which fields of InTouch Tool, setting up custom formats, and filtering out unwanted information.
The data sync between CallHippo and InTouch Tool typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHippo and InTouch Tool. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
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