IntegrationsCallHippoNew Relic
CallHippo + New Relic

Connect CallHippo and New Relic to Build Intelligent Automations

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CallHippo

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New Relic

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Frequently Asked Questions

How do I start an integration between CallHippo and New Relic?

To start, connect both your CallHippo and New Relic accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in New Relic (or vice versa).

Can we customize how data from CallHippo is recorded in New Relic?

Absolutely. You can customize how CallHippo data is recorded in New Relic. This includes choosing which data fields go into which fields of New Relic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHippo and New Relic?

The data sync between CallHippo and New Relic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHippo to New Relic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHippo and New Relic?

Yes, you can set conditional logic to control the flow of data between CallHippo and New Relic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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New Relic

About New Relic

New Relic is a comprehensive observability platform that helps developers, IT operations, and business leaders monitor and optimize their software performance. It provides real-time insights into application performance, infrastructure health, and customer experience, enabling teams to quickly identify and resolve issues.

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