IntegrationsCallHippoPagerDuty
CallHippo + PagerDuty

Connect CallHippo and PagerDuty to Build Intelligent Automations

Choose a Trigger

CallHippo

When this happens...

Choose an Action

PagerDuty

Automatically do this!

Ready to use CallHippo and PagerDuty automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for CallHippo

Do thisActions

Action is the task that follows automatically within your CallHippo integrations.

Get All Users

Get All Users

Get all users in the account

Get a User

Get a User

Get details of a single user.

Get contacts

Get contacts

Get all contacts in a user account

Update a Contact

Update a Contact

Update a contact by ID

Delete a Contact

Delete a Contact

Delete a contact by ID.

Get Campaign

Get Campaign

Get campaign details by ID

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Frequently Asked Questions

How do I start an integration between CallHippo and PagerDuty?

To start, connect both your CallHippo and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in PagerDuty (or vice versa).

Can we customize how data from CallHippo is recorded in PagerDuty?

Absolutely. You can customize how CallHippo data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHippo and PagerDuty?

The data sync between CallHippo and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHippo to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHippo and PagerDuty?

Yes, you can set conditional logic to control the flow of data between CallHippo and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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