
When this happens...
Call Log Activity
New SMS Activity

Automatically do this!
Change Post Status
Create Post
Create a post on behalf of the customer
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Trigger when new post created.
Action is the task that follows automatically within your CallHippo integrations.
Get all users in the account
Create a new contact.
List all the campaign in the account.
Send SMS through CallHippo
To change status of the post you need to know ID of that post
You can create posts on your own behalf or on behalf of your users.

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To start, connect both your CallHippo and Productroad accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in Productroad (or vice versa).
Absolutely. You can customize how CallHippo data is recorded in Productroad. This includes choosing which data fields go into which fields of Productroad, setting up custom formats, and filtering out unwanted information.
The data sync between CallHippo and Productroad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHippo and Productroad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
Learn MoreProductroad is a comprehensive platform designed to streamline product management processes. It offers tools for roadmapping, feedback collection, and prioritization, enabling teams to efficiently plan and execute product strategies. With Productroad, product managers can align their teams, gather valuable insights from stakeholders, and ensure that product development is on track and aligned with business goals.
Learn More