IntegrationsCallHippoScreendesk
CallHippo + Screendesk

Connect CallHippo and Screendesk to Build Intelligent Automations

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CallHippo

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Screendesk

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Frequently Asked Questions

How do I start an integration between CallHippo and Screendesk?

To start, connect both your CallHippo and Screendesk accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in Screendesk (or vice versa).

Can we customize how data from CallHippo is recorded in Screendesk?

Absolutely. You can customize how CallHippo data is recorded in Screendesk. This includes choosing which data fields go into which fields of Screendesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHippo and Screendesk?

The data sync between CallHippo and Screendesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHippo to Screendesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHippo and Screendesk?

Yes, you can set conditional logic to control the flow of data between CallHippo and Screendesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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Screendesk

About Screendesk

Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.

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