
When this happens...
Call Log Activity
New SMS Activity

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Fetch events that were created or updated since the last check.
Fetch ticket orders for the selected Sympla event that were created since the last check.
Action is the task that follows automatically within your CallHippo integrations.
Get all users in the account
Create a new contact.
List all the campaign in the account.
Send SMS through CallHippo

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your CallHippo and Sympla accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in Sympla (or vice versa).
Absolutely. You can customize how CallHippo data is recorded in Sympla. This includes choosing which data fields go into which fields of Sympla, setting up custom formats, and filtering out unwanted information.
The data sync between CallHippo and Sympla typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHippo and Sympla. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
Learn MoreSympla is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events of all sizes. It provides features for ticket sales, attendee management, and event promotion, making it ideal for event organizers and marketers.
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