
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated

Automatically do this!
List All Users
Create Purchase
Create Event
Create Note
Create Time
Create Project
Create Project Subtask
Update Event
Update Purchase
Update Project
Update Note
Update Project Subtask
Update Contact Custom Field
Find Opportunity
Find Supplier
Find Customer
Create Task
Update Task
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Triggers when a new customer is created.
Triggers when a customer is updated.
Trigger when a new supplier is created.
Action is the task that follows automatically within your Callbell integrations.
Creates a new Contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Fetch contacts from your Callbell account by retrieving all contacts, looking up a specific contact by UUID, or searching by phone number.
Fetches all Callbell teams or retrieves details for a specific team using its Team UUID.
Starts or stops the Callbell bot for a specific contact to control automated bot replies.
Fetch all messaging channels in your Callbell account with optional filters for platform type and active status, or retrieve a specific channel directly by its UUID.

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To start, connect both your Callbell and karlia accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in karlia (or vice versa).
Absolutely. You can customize how Callbell data is recorded in karlia. This includes choosing which data fields go into which fields of karlia, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and karlia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and karlia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreKarlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings, templates and predefined responses. Be twice as productive !
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