Integrate CallTrackingMetrics and Ably Realtime with viaSocket
CallTrackingMetrics already connects with hundreds of apps. Ably Realtime's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between CallTrackingMetrics and Ably Realtime.
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
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About Ably Realtime
Ably Realtime is a platform that provides real-time messaging and data streaming services, enabling developers to build live and interactive applications with ease. It offers features such as pub/sub messaging, presence, and message history, ensuring reliable and scalable communication for various use cases.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your CallTrackingMetrics and Ably Realtime accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallTrackingMetrics and Ably Realtime as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ably Realtime. No coding required.
Yes. You can set up a workflow where CallTrackingMetrics triggers actions in Ably Realtime, and a separate workflow where Ably Realtime triggers actions in CallTrackingMetrics. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallTrackingMetrics and Ably Realtime. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallTrackingMetrics and Ably Realtime integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
