Connect CallTrackingMetrics and Deputy to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Get Company
Add an employee
Add a location
Get timesheets
Create a Department
Start an employees timesheet
Get Locations
Get employees
Get Operational Units
Get a list of rosters
Ready to use CallTrackingMetrics and Deputy automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
New Employee
Trigger when there is a new employee in created.
New Department
Trigger when a new department created.
New Location
Trigger when new location in created.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Get Company
Get Company details
Add an employee
Create a new staff member.
Add a location
Create a new location.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Deputy accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Deputy (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Deputy. This includes choosing which data fields go into which fields of Deputy, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Deputy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Deputy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Deputy
Deputy is a comprehensive workforce management solution that simplifies scheduling, timesheets, tasking, and communication for businesses. It helps streamline operations and improve productivity by automating administrative tasks.
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