Connect CallTrackingMetrics and Dust to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Talk to an Agent
Upload Document
Search Agent
List All Spaces
List All Data Sources
List All Documents
Ready to use CallTrackingMetrics and Dust automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
New Document Created
New or updated document alert
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Talk to an Agent
Send a message to a Dust a gent and retrieve the answer.
Upload Document
Upload document to data source
Search Agent
Search for agent configurations by name in the workspace.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Dust accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Dust (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Dust. This includes choosing which data fields go into which fields of Dust, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Dust typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Dust. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Dust
Dust.tt is a comprehensive workflow automation platform designed to seamlessly integrate and manage data across various sources. It provides robust tools for automating document workflows, data management, and API integrations, helping businesses streamline their operations. Whether it's cloud storage, document handling, or real-time data syncing, Dust.tt allows users to efficiently manage data sources and automate processes to boost productivity.
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