To start, connect both your calltrackingmetrics and Eworks Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in calltrackingmetrics triggers actions in Eworks Manager (or vice versa).

Absolutely. You can customize how calltrackingmetrics data is recorded in Eworks Manager. This includes choosing which data fields go into which fields of Eworks Manager, setting up custom formats, and filtering out unwanted information.

The data sync between calltrackingmetrics and Eworks Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.