When this happens...
New Call Starts
Call Ends

Automatically do this!
Upload Audio
Find Meeting by ID
Find Meeting By Call Details
Show Recent Meeting Details
Find All Meetings
Share Meeting Transcript
Add Fireflies Bot to Live Meeting
Update Meeting Title
Delete Transcript
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new call starts.
Runs when a call ends.
Triggers when a new meeting with transcripts is created
Runs when new transcript or summary is available
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.
Lists tracking numbers with optional filters for number or name.
Creates a new meeting in Fireflies to be stored, transcribed, and shared.
Find a meeting transcript by its ID.
Find meetings by call details
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To start, connect both your CallTrackingMetrics and Fireflies accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Fireflies (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Fireflies. This includes choosing which data fields go into which fields of Fireflies, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Fireflies typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Fireflies. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreFireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.
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