Connect CallTrackingMetrics and Front to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create Contact
Creates a new contact.
Create Account
Creates a new Account.
Add Contact Handle
Add a handle (email, phone, etc) to a Contact.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Front accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Front (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Front. This includes choosing which data fields go into which fields of Front, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Front typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Front. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Front
Front is a collaborative email platform designed to streamline communication and enhance team productivity by allowing users to manage shared inboxes, automate workflows, and integrate with various business tools.
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