Connect CallTrackingMetrics and Google Business Profile to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Create Post
Create Reply
List all Review
Update Event Post
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
New Review Posted
Runs when a new review is posted on your Google Business Profile.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create Post
Creates an event post on your Google Business Profile with event details and a photo so customers can see and engage with it.
Create Reply
creates a reply for a specified review.
List all Review
get all review for business account.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Google Business Profile accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Google Business Profile (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Google Business Profile. This includes choosing which data fields go into which fields of Google Business Profile, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Google Business Profile typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Google Business Profile. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
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