Connect CallTrackingMetrics and innoChat to Build Intelligent Automations
Ready to use CallTrackingMetrics and innoChat automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Send Message
Send a text message to a chosen InnoChat session and receive the chatbot's reply.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and innoChat accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in innoChat (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in innoChat. This includes choosing which data fields go into which fields of innoChat, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and innoChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and innoChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout innoChat
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
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