Connect CallTrackingMetrics and Mux to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Create Assets
Create a Playback ID
Create a Transcription Vocabulary
Delete Transcription Vocabulary
Update Transcription Vocabulary
Delete Asset
Update Asset
Delete Playback ID
Create New Direct Upload URL
Create Asset Track
Ready to use CallTrackingMetrics and Mux automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Assets Created
Triggered when a new assets created.
Transcription Vocablaries Created
Triggered when the Transcription Vocablaries Created.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create Assets
Creates a new Asset.
Create a Playback ID
Creates a new Playback ID.
Create a Transcription Vocabulary
Creates a new Transcription Vocabulary
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Mux accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Mux (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Mux. This includes choosing which data fields go into which fields of Mux, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Mux typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Mux. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Mux
Mux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.
Learn More
