Connect calltrackingmetrics and REVE Chat to Build Intelligent Automations
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Frequently Asked Questions
To start, connect both your calltrackingmetrics and REVE Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in calltrackingmetrics triggers actions in REVE Chat (or vice versa).
Absolutely. You can customize how calltrackingmetrics data is recorded in REVE Chat. This includes choosing which data fields go into which fields of REVE Chat, setting up custom formats, and filtering out unwanted information.
The data sync between calltrackingmetrics and REVE Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between calltrackingmetrics and REVE Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About calltrackingmetrics
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.
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About REVE Chat
REVE Chat is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance.
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