Connect CallTrackingMetrics and Shiprocket to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Create an Order
Create a Product
Create a Pickup Location
Generate Invoice
Search Order
Cancel Order
Change/Update Pickup Location
Update Customer Delivery Address
Generate AWB for Shipment
Search Courier
Search Shipment Detail
Search Country Code
Search Product Detail by Name
Search Integrated channels
Search PickUp Locations
Ready to use CallTrackingMetrics and Shiprocket automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create an Order
Creates a new order.
Create a Product
Create a new product.
Create a Pickup Location
Create a new pickup location in your account.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Shiprocket accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Shiprocket (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Shiprocket. This includes choosing which data fields go into which fields of Shiprocket, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Shiprocket typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Shiprocket. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Shiprocket
Shiprocket is a leading eCommerce logistics and shipping solution in India, designed to streamline the shipping process for online retailers. It offers a comprehensive platform that integrates with various eCommerce platforms, providing features like automated shipping, real-time tracking, and multiple courier options to enhance the delivery experience for businesses and their customers.
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